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About IMPACT

Employment Services: jobactive

Case Manager

The Case Manager's role is to match job seekers to the most effective interventions so they can move into sustainable employment quite promptly.

Workforce Trainer

The Workforce Trainer is responsible for the delivery of group-based activities to support job seekers to develop skills that are targeted to the local labour market. Consequently, the Workforce Trainer matches job seekers to current vacancies, supporting job seekers with their job searches and management of a contemporary employment profile.

Workforce Solutions Consultant

The Workforce Solutions Consultant (WSC) is the main point of contact for employers (Account Management Model). The WSC is also responsible for local vacancies.

Retention & Advancement Consultant

The main role of the Retention & Advancement Consultant is to coordinate and deliver support to individual job seekers following placement with local employers.

Administration & Reception

The Administrators or Receptionists are normally the first point of contact for a client to seek and register for Employment Services. Their role is to ensure the efficient operation of reception and assisting clients in accessing services.