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Personal Helpers and Mentor Service

Providing personal and mentored support for people experiencing mental illness to help link them more closely with their community and support their recovery.

If you are worrying about someone because they are...

  • Having a hard time
  • Worrying too much
  • Shutting others out
  • Not acting like themselves
  • Stressing out too much
  • Being ‘spaced out’
  • Imagining things that are not real
  • Overly sad
  • Really afraid, or mistrusting…

A PHaMs worker can help them with…

  • Having someone to talk to
  • Getting their family life and relationships back on track
  • Going to the doctor, clinic or hospital
  • Talking to Centrelink, legal aid or housing
  • Banking and money
  • Looking after their house
  • Being involved in the community and much more

PHaMs will NOT judge them because they can not do some things or are not coping

No Shame

There’s no shame in coming to see us. We know what it is to have a hard time. Many PHaMs workers have also had hard times in the past. We know that people can get better, and grow healthy and strong, even if they have had a hard time.

Respect

PHaMs workers are friendly and will

  • Be helpful, respectful and understanding
  • Take the time to get to know a person and their individual needs
  • Talk to people about what they want to do
  • Work the way the person wants and at their pace.

 SAFE PLACE

People can meet their local PHaMs worker in a place where they feel comfortable and safe. It’s their choice what they do. They are not alone and family can be involved. 

One staff member is on roster each weekend

JOINING PHaMs

Talk to your local PHaMs worker, Phone IMPACT on 1800 179 233. They will ask some questions about what is happening in your life to work out if they can help. You don’t need to have been to a doctor about what is happening in your life to join PHaMs.

FUN ACTIVITIES

Join in our fun activities, including BBQ’s, excursions, art and craft, ladies days, etc with people feeling the same as you. Come and relax with our staff.

Opening Hours

  • 8:00am-5:00pm Mon-Thurs
  • 8:00am-4:30pm Friday

 

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