IMPACT Community Services’ new Certificate III Individual Support (Home and Community) trainer and assessor Robyn Green has hit the ground running and sees big things ahead for her students.

Robyn has just delivered the first serving of units in IMPACT’s Home and Community (CHC33015) course and everyone is excited.

“There were a few nerves in the beginning,” Robyn said after her first week of on-site training.

“But we've all overcome them and are full of confidence.

“The students have just handed in their first lot of assessments.”

The current class is full.

“They do face-to-face lessons two days a week and the rest from home,” Robyn said.

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IMPACT's effective training approach

Our students spend the first week onsite so they are trained in how to use their technology to enable them learn at home.

“They like the option of having the lesson recorded so they can go over everything they need," she said.

“It's a big help.”

Robyn said Covid and the impact it had on vulnerable members of the community had made her students realise the importance of support work and helping the aged and those with a disability.

“It makes them more willing to go the extra mile,” she said.

Male staff are highly sought after in the individual support industry and Robyn is thrilled to have four men in the class.

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Robyn has a rich and varied background in caring for others having worked in hospital wards.

And, like many people who work at IMPACT helping others, Robyn has a direct experience of working with someone with a disability; her autistic son.

This direct experience often gives family carers a unique insight into their needs and challenges.

Producing quality Individual Support graduates

Robyn knows first-hand the quality of IMPACT training graduates, as all of her son’s carers had been trained at IMPACT.

“They were amazing,” she said.

"And I want to train the next generation of carers and help them to be the best that they can be.”

Robyn's first course working at IMPACT is a promise of many more good things to come.

IMPACT is a Registered Training Organisation (RTO code: 0115)

If you would like to enrol for future courses or see how else IMPACT can help you into a new career go to impact.org.au