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Whether you’re a carer, a family member of someone with a disability, or just want to learn more about how IMPACT and the National Disability Insurance Scheme can help you, please contact our NDIS team.

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NDIS Support Worker

You will provide support to people with a disability to assist them to achieve their goals, increase their independence and participate in community life. The support may be one-on-one or group support, in the person's home, in public or at IMPACT's facilities.
STRONGER TOGETHER: Recognising our carers & volunteers

IMPACT Managing Director Tanya O'Shea voices her gratitude for carers and volunteers and draws attention to the service they provide to our community. It’s important our carers and volunteers are not only looking after their loved ones, but themselves as well, and there are supports available for that.
Chris finds a new career and a new lease on life

When Chris Burns was made redundant at his last job, little did he know that learning how to make coffee would help make him a better person. Chris is one of the current students at IMPACT Community Services' SIT30616 Certificate III in Hospitality course, and he's been far more grateful for the opportunities it has presented him than he realised when he first signed up.
Leanne Rudd - Chair

Individual Support

IMPACT Community Services offers one-on-one support tailored your way so you can achieve your goals. Our experienced team of support workers will help you develop the skills, confidence and social connections you need so you can participate more fully in the community and workforce.
Centre based activities

IMPACT Community Services offers a broad range of activities that not only develop key life skills, but many of which also help participants broaden their pre-vocational skill set. And they’re great fun. Our staff work hard to promote socialisation.
Community based activities

Get more involved with your community, be social, and participate in recreational activities with our range of social and community supports designed to help you enjoy your hobbies, see your friends, and have some fun. At IMPACT Community Services the focus is on providing a safe, social setting.
Are you eligible for the NDIS in Queensland?
How do IMPACT and the NDIS work together?
What kind of support will someone with mental health receive from the NDIS?
Who is eligible for mental health services under the National Disability Insurance Scheme?
What does your NDIS process look like?
NDIS and Mental Health Services
Community Choir

The IMPACT Community Choir began in 2011 and now consists of more than 80 people who love to sing. Our Choir members are people with a disability, support workers, volunteers and IMPACT staff.

Chris finds a new career and a new lease on life

When Chris Burns was made redundant at his last job, little did he know that learning how to make coffee would help make him a better person. Chris is one of the current students at IMPACT Community Services' SIT30616 Certificate III in Hospitality course, and he's been far more grateful for the opportunities it has presented him than he realised when he first signed up.
How IMPACT nurse is coping with COVID-19 after having first baby

IMPACT community nurse shares her experience having her a baby in these COVID-19 times. Emma Krampera says the support from her "work family" has been amazing and comforting as she deals with the COVID-19 enforced restrictions.
Lesley finds her dream job

IMPACT Community Services’ new Team Leader for Positive Start parenting Lesley Allen knows she has found her dream job.
IMPACT staff help couple who lost $500

WORKERS at IMPACT Community Service’s Material Recycling Centre and Bundaberg Regional Council officers have come to the aid of a distraught retired couple who thought they’d lost $500. The money was placed in an old phone book for “safekeeping”. However, the book was later put into the recycling bin with the couple realising what had happened after their bin had been collected.
Accessibility
IMPACT's Sharmaine adjusts to new normal working from home

Sharmaine Gernhoefer has noticed a few advantages to working from home, one of which is the absence of distractions of a normal office environment. People walking in and out, phone conversations taking place at the next table and staff members talking to each other were all part of normal life for the IMPACT Community Services’ family mental health support worker. But not these days.
Tammy brings colour to world of volunteering

Tammy Bentley is bringing life and colour to elderly residents in IMPACT’s Community Visitors Scheme (CVS) through her talents as a colourist.
Marina shares recipe to a healthier you through COVID-19

IMPACT Community Health Service launches new health program for Discovery Coast residents during COVID-19. Engage in U will help get people moving and eating well.
EXPLAINED: How to work on your employability skills while stuck at home

A team leader at IMPACT Community Services who supports young people who are out of work has shared her key messages to help those struggling through COVID-19. IMPACT’s Transition to Work Leader Laura Bray said there was a range of things people could do to work on their employability skills at home.
IMPACT nurse keeps busy dealing with flu vaccination demand

Australians are being urged to get their flu vaccination as soon as possible to reduce the risk of a dangerous double up of influenza and coronavirus. The vaccination message is hitting home on the Discovery Coast where IMPACT Community Health Service nurse Pip Burton has flat out keeping up with demand.