Who is eligible for mental health services under the National Disability Insurance Scheme?

According to the NDIA, people dealing with “a psychiatric condition who have significant and permanent functional impairment” qualify for the NDIS mental health services.

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NDIS Support Worker

You will provide support to people with a disability to assist them to achieve their goals, increase their independence and participate in community life. The support may be one-on-one or group support, in the person's home, in public or at IMPACT's facilities.
Meet Jannene Thorn, IMPACT's Mental Health champion

Jannene Thorn knows a thing or two about lending a helping hand to those in need of support. Jannene is IMPACT Community Services' Manager of Mental Health Services and has worked at IMPACT for 10 years across at least four different programs. Jannene loves the work she does and the reputation IMPACT has in the community.
STRONGER TOGETHER: Your mindset begins with you

As human beings, we are inherently social creatures. We haven’t changed much from our ancestors, who hunted, travelled and thrived being part of a social group. If separated from their tribe though, it could result in catastrophic consequences. Fortunately, while the threat of a sabre tooth tiger attack is no longer a concern for us today, the issues that can be experienced when disconnected from our social group are still very real.
IMPACT’s Community Hub: a one-stop-shop of service providers

Providing documentation or receiving advice from multiple service providers can be a time consuming and exhausting process. Visiting one provider after another can take hours, if not days or weeks to complete, depending on one’s available time. That’s why IMPACT Community Services has decided to host a Community Hub.

Individual Support

IMPACT Community Services offers one-on-one support tailored your way so you can achieve your goals. Our experienced team of support workers will help you develop the skills, confidence and social connections you need so you can participate more fully in the community and workforce.
Centre based activities

IMPACT Community Services offers a broad range of activities that not only develop key life skills, but many of which also help participants broaden their pre-vocational skill set. And they’re great fun. Our staff work hard to promote socialisation.
Community based activities

Get more involved with your community, be social, and participate in recreational activities with our range of social and community supports designed to help you enjoy your hobbies, see your friends, and have some fun. At IMPACT Community Services the focus is on providing a safe, social setting.
Are you eligible for the NDIS in Queensland?
How do IMPACT and the NDIS work together?
What kind of support will someone with mental health receive from the NDIS?
Need a hand getting started?
What does your NDIS process look like?
NDIS and Mental Health Services
Community Choir

The IMPACT Community Choir began in 2011 and now consists of more than 80 people who love to sing. Our Choir members are people with a disability, support workers, volunteers and IMPACT staff.

Chris finds a new career and a new lease on life

When Chris Burns was made redundant at his last job, little did he know that learning how to make coffee would help make him a better person. Chris is one of the current students at IMPACT Community Services' SIT30616 Certificate III in Hospitality course, and he's been far more grateful for the opportunities it has presented him than he realised when he first signed up.
How IMPACT nurse is coping with COVID-19 after having first baby

IMPACT community nurse shares her experience having her a baby in these COVID-19 times. Emma Krampera says the support from her "work family" has been amazing and comforting as she deals with the COVID-19 enforced restrictions.
Lesley finds her dream job

IMPACT Community Services’ new Team Leader for Positive Start parenting Lesley Allen knows she has found her dream job.
Carrying on her mother’s caring legacy through CVS

Dael Giddins has a long history of serving her community, so it was no surprise to anyone when she decided to sign up as a volunteer in IMPACT Community Services' Community Visitor Scheme. But Dael was in for a surprise when she learned that her mother was the very first IMPACT CVS volunteer in Gayndah. She signed up in 2002 and visited Gayndah's elderly residents for 10 years.
IMPACT staff help couple who lost $500

WORKERS at IMPACT Community Service’s Material Recycling Centre and Bundaberg Regional Council officers have come to the aid of a distraught retired couple who thought they’d lost $500. The money was placed in an old phone book for “safekeeping”. However, the book was later put into the recycling bin with the couple realising what had happened after their bin had been collected.
Accessibility
IMPACT's Sharmaine adjusts to new normal working from home

Sharmaine Gernhoefer has noticed a few advantages to working from home, one of which is the absence of distractions of a normal office environment. People walking in and out, phone conversations taking place at the next table and staff members talking to each other were all part of normal life for the IMPACT Community Services’ family mental health support worker. But not these days.
Initiative won TtW participant Liliana her dream job

Liliana Harris was completing a hospitality course and trying to gain employment when she became involved with IMPACT’s Transition to Work program. Liliana found the experience rather stressful and decided it was time to explore her career options and delve deeper into what she really wanted to do.
Tammy brings colour to world of volunteering

Tammy Bentley is bringing life and colour to elderly residents in IMPACT’s Community Visitors Scheme (CVS) through her talents as a colourist.
Marina shares recipe to a healthier you through COVID-19

IMPACT Community Health Service launches new health program for Discovery Coast residents during COVID-19. Engage in U will help get people moving and eating well.