FAQs: Hospitality Your questions answered about IMPACT's hospitality training course. Expand What materials do we need to bring ourselves? Just a pleasant smile! We provide packs, which include pens and all materials needed for your training to begin. You will be required to obtain a black or white top, closed-in comfortable shoes (for practical work) and long black pants or skirt suitable for working in the hospitality industry. Please ask prior to enrolment whether you are eligible for funding assistance in this regard. What will we achieve? You will get plenty of hands-on experience in the hospitality industry, and on completion of the training you will get your full Certificate III in Hospitality. When do we start practical experience? Once the basics are covered, which include hygiene and safety, we start the practical. This approach is very similar to industry work where you would undertake an induction before commencing work duties.