Our Management Team
Our Management consists of a team of passionate professionals who strive towards achieving the best possible outcomes for our organisation, our staff and those we support.
Tanya - Chief Executive
Master in Business Administration (Human Resource Management), Masters in Mental Health Practice, Bachelor of Psychology (Hons), GAICD
Tanya joined IMPACT Community Services in 1999 and worked in a range of management positions prior to being appointed as Chief Executive in 2011. Balancing a strong academic and practical background in business management and mental health has assisted Tanya to apply sound business principles to the governance and strategic vision of an organisation that delivers a diverse and innovative suite of programs and services aimed at improving the life opportunities of some of the most vulnerable in the community. She is genuinely committed to community capacity building, developing visionary leaders and creating agile workplaces that can pivot, mobilise and adapt quickly to new challenges and opportunities. Tanya is a Director of Surf Lifesaving Queensland and Chair of the Shalom College Board, a fellow and member of the IML Sunshine Coast Advisory Committee, a member of the RDA Wide Bay Burnett Committee, a graduate and member of the Australian Institute of Company Directors and member of the Australian Psychological Society and Australian Human Resources Institute.
Steve - General Manager of Operations
Diploma of Management
With over 25 years service at IMPACT, Steve contributes a significant understanding of community social services, training and employment sector services. His many years of involvement in direct service coordination and delivery, specialising in youth, employment and hospitality training sectors, and over 15 years in management roles, underpin his current role. Memberships are maintained in a range of mental health and youth committees.
Paea - General Manager Employment Services
Paea has worked in Employment Services for 17.5 years and worked for the 3 largest Employment Services providers for the duration. She has led and managed extensive and diverse portfolios including jobactive, DES, Allied Health, NEIS, Apprenticeships, Indigenous programs - VTEC, CDP, IEP and IAS, Centralised Business Systems and Support, and Work for the Dole. Experienced at leading large teams, her skills include delivering implement continuous improvement measures to support improved performance across the different metrics of the business.
Sue - General Manager Corporate Services
Sue has worked extensively in Finance and Information management over the past 30 years in varying industries including Retail, Hospitality, Manufacturing and Agriculture. In the past 15 years Sue played a major role in the Management systems function to provide support to Finance, Human Resource and Operations function by providing technology, communication and workflows to maintain administrative effectiveness, provide reporting and Compliance monitoring functionality to ensure attainment of effective, accurate processes within legislative frameworks. Sue’s primary focus has been the analysis, design and implementation of ‘best practice’ processes and achieving these outcomes through development support and coaching of individuals to optimise their potential to meet the challenges of constantly changing work environments
Nathan - Grants and Tender Manager
Honours Business & Language, Diploma of IT, Certificate of Management
Nathan brings more than 17 years experience managing language schools and an apprenticeship training company across Britain, Europe and America. Moving to Australia in 2011 and commencing with IMPACT, Nathan has held senior management roles in employment and commercial enterprise. He is currently responsible for IMPACT's business and relationship development and marketing.
Danny - New iMAGE Laundry Manager
Danny commenced in 2008 and has undertaken various roles with IMPACT. He specialises in community social services, particularly in the areas of mental health, disability, aged care and other social services. His capabilities are supported by extensive management experience in the construction and agriculture sectors. Danny is currently Manager of NEW iMAGE Laundry Services where he supervises its operations while also overseeing the expansion and transition from its current location to new premises in Bundaberg.
Bronwyn - Training Services Manager
Diploma Business & Quality Auditing
Bronwyn brings over 30 years’ experience in employment services and associated sectors, having worked primarily in regional Queensland. Joining IMPACT in 2010, for 5 years she managed Compliance and Risk Management activities for our organisation and since 2015, has led the Training Services portfolio. This includes both State and Commonwealth funded contracts and the Registered Training Organisation. Bronwyn loves to share her extensive experience, skills and knowledge with staff and clients alike. She receives substantial reward from seeing her staff develop, and watching these staff in turn assist clients to make sustainable and positive changes to their lives, be it through training, employment or personal development.
Tim - Recycling & Collections Facility Manager
Tim's significant background in business ownership underpins his role of managing Bundaberg's Recycling & Collections centre, which supports workers with disability. As a father of a child with disability, he is passionate about supporting the economic participation of people with disability in their community. Commencing work with IMPACT in 2004, Tim manages product intake, separation and downstream marketing, and supports day-to-day management of the facility.