IMPACT Community Services has once again been recognised as a top jobactive provider by the government.

The Australian Government’s Department of Employment, Skills, Family and Small Business has just released its latest quarterly jobactive star ratings for each provider and there was plenty of good news for IMPACT.

jobactive is the government’s employment service to help Australians into work and match employers with the right staff. There are several providers, including IMPACT, in the Bundaberg region.

IMPACT scored five out of five stars for its performance in Childers, while its high-performing Bundaberg team also recorded an impressive four.

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Confidence in IMPACT

IMPACT’s jobactive recruitment consultant David Maxey-Fisher said the result should provide Childers jobseekers confidence in choosing IMPACT.

“It's no surprise we got this rating,” Mr Maxey-Fisher said.

“Childers is looked after by a caring, capable and thoroughly professional jobactive officer in Carol Watson.

“Carol looks after the whole of the Childers area by herself and its through her tenacity and hard work that she has been awarded top marks.

“It’s her ability to listen and her knowledge of the area that has led to this high-performance recognition.

“She knows the community like the back of her hand.”

Consistent quality

To receive five stars, a job provider must deliver sustained employment for jobseekers 30% above the national average – that means not just finding people jobs but finding them a lasting position with an employer.

Mr Maxey-Fisher said IMPACT’s consistently high performance was a team effort, though a considerable part of the recognition had to go to IMPACT’s Employment and Training General Manager, Paea Ruka.

“Paea has energised the team and given everyone the purpose and direction to enable us to reach these high-performance levels during the challenges of the Covid-era,” he said.

“Paea chose not to let team members go like some providers and gave them excellent support and guidance.

“Staff can only achieve these high standards if they're given the necessary support to do that.”

If you are an employer in the Bundaberg region looking for quality staff, give IMPACT a call on 0419 773 838.