fbpx

Clinical Services

IMPACT Community Health Service (ICHS) provides health services for residents in the Discovery Coast region operating out of the IMPACT Community Services Health Precinct. The Discovery Coast comprises a population of more than 6000 people from the townships and surrounds of Agnes Water, Seventeen Seventy, Baffle Creek/Wartburg, Rosedale, Lowmead, Miriam Vale, Bororen and Turkey Beach. 

Below is a comprehensive list of the services our Health Precinct offers and contact details for each.

AGEING SERVICES

Service - Various Services to Support Older People

  • EngAGE (See Groups)
  • Falls Prevention Program (See Groups)
  • Loan Equipment (See Referral and Navigation Services)
  • Support with Referral to My Aged Care and Service Providers
    (See Referral and Navigation Services)
  • Up & Active (See Groups)

Cost - No Fee
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

ALLIED HEALTH SERVICES

Diabetes Education

Service - Diabetes Clinic
Eligibility-  Referral via a GP Care Plan or Team Care Arrangement
Referral - via GP for at risk of chronic disease
Cost - No Fee
Provider - Diabetes QLD via Nurse-led Telehealth
Provider - Funded By PHN Primary Health Network
How to Book - Call (07) 4902 2000

Dietitian

Chronic Disease Dietitian Clinic

Service - Dietetic Services
Eligibility - Referral via a GP Care Plan or Team Care Arrangement
Referral - via GP for at risk of chronic disease
Cost - Bulk billed through Medicare
Provide - Marina Chang
Provider - Funded By PHN Primary Health Network
How to Book - Call (07) 4902 2000

Dietitian Private Practice

Service - Dietetic Services
Eligibility - All people
Cost - Private billing
Provider - Marina Chang
Provider - Funded By Private Practice
How to Book - Call (07) 4902 2000

Physio

QLD Health Physio

Service - Physiotherapy Services
Eligibility - People discharged from hospital or hospital specialist clinics with a referral
Cost - No Fee
Provider - Wide Bay Hospital and Health Services
Provider - Funded By Qld Health
How to Book - Call

Podiatry

Chronic Disease Podiatry Clinic

Service- Podiatry Services
Eligibility -Referral via a GP Care Plan or Team Care Arrangement Referral via GP for at risk of chronic disease
Cost -Bulk billed through Medicare
Provider -To be advised
Provider Funded By -PHN Primary Health Network
How to Book- Call (07) 4902 2000

Podiatry Private Practice

Service Podiatry Services

Eligibility -All people
Cost -Private billing
Provider -To be advised
Provider -Funded By Private Practice
How to Book -Call (07) 4902 2000

Speech Pathology

IMPACT Community Health Service Speech Pathology

Service -Speech Pathology Services
Eligibility -Referral via a GP Care Plan or Team Care Arrangement
Referral -via GP for at risk of chronic disease
Target Groups - Children under 6 years with communication difficulties - challenges with speaking, understanding and/or using language, listening, social skills, stuttering, reading, writing and using voice.
Older people with speech and swallowing difficulties
Cost -No Fee
Provider -IMPACT Community Health Service
Provider- Funded By PHN Primary Health Network
How to Book- Call (07) 4902 2000

Royal Far West

Service Speech Pathology, Occupational Therapist and Psychology via Nurse-led Telehealth

Eligibility -Children Aged 4 years, NDIS Participant
Cost -No Fee
Provider -Royal Far West and IMPACT Community Health Service
Provider Funded By -PHN Primary Health Network via Nurse-led Telehealth
How to Book -Call (07) 4902 2000

CHILDREN’S HEALTH

Breast-feeding Advice

Service Child Health – Baby and Breast-feeding Advice

Eligibility -Parents feeding babies
Cost -No fee
Provider -IMPACT Community Health Service – Child Health Nurse
Provider -Funded By PHN Primary Health Network
How to Book -Call (07) 4902 2000

Children’s Health Services

Service Various Services to Children and Parenting

  • Breastfeeding Advice
  • Childhood Immunisation (See Immunisation Program)
  • Childhood Sight Assessments (See Eye Checks)
  • Growth and Development Assessments
  • Mother’s Group (See Groups)
  • Mother Goose (See Groups)
  • Parenting Advice
  • Parenting Groups (See Groups)
  • School-aged Hearing Program (See Hearing Checks)
  • Speech Pathology (See Speech Pathology)

Cost - No Fee
Provider - IMPACT Community Health Service – Child Health Nurse
Provider - Funded By PHN Primary Health Network
How to Book - Call (07) 4902 2000

Growth and Development Assessments

Service Child Health – Growth and Development

Eligibility - Birth to 4 years
Cost - No fee
Provider - IMPACT Community Health Service – Child Health Nurse
Provider - Funded By PHN Primary Health Network
How to Book - Call (07) 4902 2000

Parenting Advice

Service Child Health – Growth and Development

Eligibility - Parents and Care givers with children aged Birth to 4 years
Cost - No fee
Provider - IMPACT Community Health Service – Child Health Nurse
Provider - Funded By PHN Primary Health Network
How to Book - Call (07) 4902 2000

COMMUNITY NURSING

Community Nursing Services

  • Service Our Community Nurses support people of all ages:
  • Access to Palliative Care Services (See Palliative Care)
  • Clinical Screening
  • Discharge Planning from Hospital
  • Health Awareness and Literacy for Chronic Disease
  • Nurse-led Telehealth Services (See Telehealth)
  • Referral to and Navigation of Health Services (See Referral to and Navigation of Services)
  • Referral to Mental Health Services (See Mental Health)
  • Support with End of Life Planning (See Palliative Care)
  • Wound Management

Eligibility - Residents of the Discovery Coast
Cost - No charge
Provider - IMPACT Community Health Service
Provider - Funded By PHN Primary Health Network
How to Book - Call (07) 4902 2000

Clinical Screening

Service - Health screening is an important part of disease prevention. Screening involves testing or checking for conditions in their early stages, before symptoms have developed, to help improve outcomes.
We provide:

  • General Health Assessments – 1:1 appointment; and
  • Random clinical screening of blood pressure, blood sugar, weight and BMI – either 1:1 or in a mass community screening

Eligibility Residents of the Discovery Coast
Cost - No charge
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000


Discharge Planning from Hospital

Service - Our Community Nurses can assist individuals and their families with planning for discharge from hospital. We will work closely with you, your GP and discharging hospital to support your rehabilitation at home.
Eligibility - All people
Cost - No charge
Provider - IMPACT Community Health Service
Provider - Funded By PHN Primary Health Network
How to Book - Call (07) 4902 2000


Health Awareness and Literacy for Chronic Disease

Service - Our Community Nurses can assist with you with understanding and managing your chronic conditions and treatment plans. We will work with you and your GP/Specialists to support you with self-management.
Eligibility - All people
Cost -  No charge
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

Wound Management

Service - Our Community Nurses can assist with you with managing your wound care.
Eligibility - Residents of the Discovery Coast
Cost - Non-card holders are charged dressing fee for consumables
Specific wound dressing requirements are to be provided by the client
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

DOCTORS

Shore Care Family Practice

Service Shore Care Family Practice

Eligibility - Clients of Shore Care
Cost - Mixed Billing
Provider - Shore Care Family Practice
Provider Funded By - Private Practice
How to Book - Call 49 022 018
http://www.hotdoc.com.au

 

EYE CHECKS

Childhood Sight Checks

Service - Child Health – Sight Checks
Eligibility - Birth to 18 years
Cost -  No fee
Provider - IMPACT Community Health Service – Child Health Nurse
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

DOG Optometry

Service - Optometry Services
Eligibility - Open
Cost - No Fee
Provider - DOG – Dowdall Optometry Group
Provider Funded By -  Check-up
How to Book - Call 0439 663 967
https://dowdall-optometry-group.au2.cliniko.com/bookings

FOOT CARE

See

Diabetic Wound Care (See Allied Health)

Podiatry (See Allied Health)

GROUP PROGRAMS

EngAGE

Service A targeted fitness strength and balance program aimed at people who want close supervision and support in being able to commence and/or undertake exercise

Eligibility - To be eligible for this program, participants must:

  • Be 50 years or over or at risk of/be diagnosed with a chronic condition; and
  • Complete a Pre-exercise Screening Assessment, which may require further medical clearance.

Cost - A gold coin donation is welcome to assist with the ongoing purchasing and maintenance of equipment.
Provider - IMPACT Community Health Service – Fitness Instructor
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

Falls Prevention Program

Service  - Our Falls Prevention Program is designed to address fall and injury prevention in older people.

Our team of Nurses, Dietitian and Exercise Co-ordinator can assist participants to identify falls risks, adopt falls prevention strategies, and ways to minimise injury in the event of a fall.
Our Falls Prevention Program offered annually in group sessions around the region, and can also be delivered on a 1:1 basis involving an in-home falls risk assessment.

Eligibility - People over 65 years or identified as a high falls risk and their carers
Cost - No charge
Provider - IMPACT Community Health Service – Clinical Staff
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

Health Promotion Activities

Service - We offer a variety of health promotion activities throughout the year aimed to improve health awareness and assist with self-management of conditions for individuals and groups.

Health Promotion activities are advertised and promoted throughout the year on our Facebook Page.

Eligibility - Targeted Programs
Cost - No charge
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000 Watch our Facebook Posts

Mother’s Group

Service Our monthly Mothers Group facilitated by Our Child Health Nurse aims to provide:

  • Social support and information sessions to parents.
  • Drop in growth assessments of infants.
  • Introduction to other families with young children in the area.

Eligibility - Parents/carers with children up to 18 months of age
Cost - No charge
Provider - IMPACT Community Health Service – Child Health Nurse
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

Mother Goose

Service Mother Goose is our monthly children’s active group program facilitated by our Child Health Nurse and Bush Kids that aims to:

  • Encourage language and communication skills
  • Provide social interaction
  • Facilitate bonding within families
  • Improve fine and gross motor skills

Eligibility - Families with children of any age
Cost - No charge
Provider - IMPACT Community Health Service and BushKids
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

Up and Active

Service Our Up and Active Program is a gentle, light to moderate exercise program aimed at improving:

  • Fitness
  • Balance
  • Strength
  • Flexibility
  • Coordination
  • Social interaction
  • Functional ability

Up and Active is offered across the Discovery Coast region

Eligibility - To be eligible for this program, participants must:

  • Be 50 years or over or at risk of/be diagnosed with a chronic condition; and
  • Complete a Pre-exercise Screening Assessment, which may require further medical clearance.

Cost - A gold coin donation is welcome to assist with the ongoing purchasing and maintenance of equipment.
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

HEARING CHECKS

Hearing Australia

Service - Hearing checks
Eligibility - All people
Cost - No charge
Provider - Hearing Australia
How to Book - Call (07) 4902 2000

School-aged Hearing Program

Service Child Health – Hearing Checks
Eligibility - 4 to 18 years
Cost - No fee
Provider - IMPACT Community Health Service – Child Health Nurse
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

IMMUNISATION & SCREENING

Fluvax Clinic

Service Mass Fluvax Clinic held annually across various communities in the Discovery Coast

Eligibility - All people classified under the National Immunisation Schedule as eligible for Fluvax
Cost -No charge
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

Fever Clinic

Service - Fever clinic provides clinical Covid screening
Eligibility -All people. Scheduled by demand
Cost - No charge
Provider - Wide Bay Hospital and Health Service and IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Appointment ONLY Drive through clinic Call 0474 951 710

National Immunisation Program

Service Our Nurse Immuniser offers:

  • Childhood immunisations as per the Queensland Immunisation Schedule; and
  • Annual funded vaccinations to eligible adult clients.

Eligibility - All people classified under the National Immunisation Schedule
Cost - No charge
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

PALLIATIVE CARE

Service - In conjunctions with treating Doctor, support to access services and equipment, end of life planning, medication management and carer support.
Eligibility - Residents of the Discovery Coast
Cost - No charge
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

REFERRAL TO AND NAVIGATION OF SERVICES

Loan Equipment

Service - Our Mobility Aid and Medical Equipment Loan Hire program allows clients short-term access to a variety of health and mobility equipment including:

  • Wheelchairs.
  • Wheelie-Walkers.
  • Shower Chairs/Stools.
  • Blood Pressure Monitors.
  • Glucometers.

Eligibility - All people
Cost - No charge
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

My Aged Care

Service - Our Community Nurses can assist individuals and their families to access and navigate My Aged Care services.  We can support you and your family during the registration, assessment process and access to service providers.

Eligibility - People aged over 65 years
Cost - No charge
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

NDIS

Service - Our Community Nurses can assist individuals and their families to access and navigate NDIS services.  We can support you and your family during the registration, assessment process and access to service providers.
Eligibility - People aged under 65 years with a disability
Cost - No charge
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

Navigation of Services

Service - Our Community Access Nurse can assist individuals and their families to navigate:

  • Access to health services
  • Discharge from Hospital ( See Community Nursing)
  • Loan Equipment
  • My Aged Care
  • NDIS
  • Needle Exchange Program
  • Patient Travel Subsidy Scheme
  • Access to Telehealth Services

Eligibility - Residents of the Discovery Coast
Cost - No charge
Provider - IMPACT Community Health Service – Community Access Nurse
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

Patient Travel Subsidy Scheme

Service - The Patient Travel Subsidy Scheme (PTSS) provides financial assistance for eligible patients to access specialist medical services not available locally. 

The Wide Bay Hospital and Health Service (WBHHS) recognises Impact Community Health Service at Agnes Water as the closest designated public health care facility for locals and hence allows residents to be reimbursed for a portion of the cost associated with health-related travel.

Eligibility - All people - If you live in Queensland and have been referred by a clinician to a specialist medical service that is not available at your local public hospital you may be eligible for a subsidy.
Cost - No charge
Provider - Wide Bay Hospital and Health Service
Provider Funded By - QLD Health
How to Book - For assistance with completing application process, Call (07) 4902 2000

Needle Exchange Program

Service - The Needle Exchange Program aims to reduce the incidence of blood borne viruses and injecting related injuries and disease.  ICHS supply sterile injecting equipment and sharps management containers, as well as access to a waste disposal receptacle to ensure the safety of individuals and the community.

Eligibility - All people
Cost - No charge
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

MENTAL HEALTH

At-risk Referral Services

Service - Our Community Nurses can assist individuals and their families with referrals to appropriate external agencies for clients with concerns regarding:

  • Mental Health;
  • Children at risk;
  • Domestic Violence; and
  • Suicide & Self Harm

Eligibility - All people
Cost - No charge
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

Community Mental Health

Service - For people who need support to manage chronic disease or chronic pain
Eligibility - Residents of the Discovery Coast
Referred by GP or ICHS Community Nurse
Cost - No charge
Provider - Wide Bay Hospital and Health Services
Provider Funded By - QLD Health
How to Book - Call (07) 4902 2000

Emergency Relief Support 

Service - Our Community Nurses can assist individuals and their families with referral for a one-off response to a crisis situation for people in a way that maintains the dignity of the individual and encourages self-reliance.

Eligibility - All people
Cost - No charge
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

PHN Stepped Care

Service - Stepped Care

  • Stream 1 – Low Intensity
  • Stream 2 – Children and Youth
  • Stream 3 – Hard to reach groups (including people living in rural environments)
  • Stream 4 – Complex Mental Health

Access to the individual streams may be face to face in Agnes Water, via telehealth and in some instances provided by Clinicians in Bundaberg or Gladstone face to face

Eligibility - Residents of the Discovery Coast
Referred by GP or ICHS Community
Cost - No charge
Provider - IMPACT Community Services
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

Referral Service

Service - Our Community Nurses can assist individuals and their families to access and navigate Mental Health services.  We can support you and your family with referral to Mental Health service providers.
Eligibility - All people
Cost - No charge
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

Counselling

Service - Counselling and Social Work services
Eligibility - Open
Cost - Private Practice Fees
Provider - Introspect Therapy and Connections
Provider Funded By - Private
How to Book - Call  0457 238 264

SKIN SCREENING

Flying Skin Cancer Doctor

Service - The Flying Skin Cancer Doctor provides comprehensive skin cancer services to locals in rural, regional and remote Australia. They perform skin cancer checks and provide treatment of suspicious lesions.
Eligibility - All people
Cost - Fee for Service
Provider - The Flying Skin Doctor
Provider Funded By - Private Practice
How to Book - Phone: 1300 SKIN DR (1300 754 637)
Online: www.flyingskincancerdoctor.com.au

TELEHEALTH SERVICES

Access to Telehealth Equipment

Service - We can assist you to access your specialist or other health providers using our telehealth services
Eligibility - Residents of the Discovery Coast
Cost - No charge for use of equipment
Your provider may charge a fee
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

Diabetes Education (See Allied Health Services)

Nurse-led Telehealth Services

Service - Where required our Community Nurse may be able to support you with clinical assessments required for your telehealth appointment with your specialist provider
Eligibility - Residents of the Discovery Coast
Cost - No charge for use of equipment
Your provider may charge a fee
Provider - IMPACT Community Health Service
Provider Funded By - PHN Primary Health Network
How to Book - Call (07) 4902 2000

Royal Far West Program (See Speech Pathology)

 

WOMEN’S HEALTH

Breast Screen

Service - BreastScreen Queensland provide nationally accredited mobile breast screening and assessment services second yearly to the region.
Eligibility - Recommended for women aged 50 to 74 years (women over 40 are eligible)
Cost - No Fee
Provider - BreastScreen Queensland
Provider Funded By - Check-up
How to Book - Call 13 20 50

TRUE

Service - True’s Outreach Clinic offers reproductive and sexual health services delivered by a female GP and nurse. This includes:

  • Breast health
  • Menopause advice
  • Cervical screening
  • Preconception planning
  • Contraception options
  • Sexual health screen
  • IUD insertion and removal

Eligibility - Women
Cost - Bulk billed under Medicare
Provider - TRUE Family Planning
Provider Funded By - Check-up
How to Book - Call (07) 4927 3999 -

Women’s Health Nurse

Service - The Women’s Health Nurse provides a wide range of clinical health services, support, health promotion and education on a range of topics for women.  Clinical services include cervical screening.
Eligibility - Women
Cost - No charge
Provider - Women’s Health Unit
Provider Funded By - QLD Health
How to Book - Call (07) 4902 2000

WOUND MANAGEMENT (SEE COMMUNITY NURSING)

SEE COMMUNITY NURSING

ICHS Survey
Show your support for better health services

Service Delivery Model

Primary Clinic

Our primary clinic is situated at 2 Rafting Ground Road, Agnes Water and offers a range of clinical and allied health appointments and programs.

Unless stated otherwise in Our Service Streams, our full range of services and programs are offered at this location.

Outreach Clinics

Some of our services are provided under an outreach service delivery model as described in Our Service Streams.

Our outreach clinics are provided in the north and south of the region:

Northern Clinics

  • Miriam Vale – OzCare building, Roe Street
  • Turkey Beach – Community Centre

Southern Clinics

  • Baffle Creek – Sport and Rec Ground
  • Lowmead Hall
  • Rosedale Hall

IMPACT Community Health Service does NOT provide emergency acute care.

In case of EMERGENCY, please call 000.

Home Visits

Home visits may be accommodated in specific circumstances where the client is:

  • Home-bound – unable to leave the premises;
  • Unable to travel due to medical reasons; or
  • Requiring an in-home assessment.

A Home Visit Risk Assessment must be undertaken prior to staff visiting and appropriate controls will be put in place to ensure our staff safety.

It is our usual practice for two staff members to attend a first home visit where the client is new to our service.

Telehealth

We provide clients with Telehealth/Skype services which enable clients to receive specialist care closer to home via telecommunication technology, reducing the need for travel to regional centres.

Nurse-led telehealth is also available which allows the health professional to receive any preliminary observations that may be required (for instance your blood pressure or heart rate) from the nurse prior or during the appointment.

Latest Related Stories

29/02/2024
Discovery Coast Health Professionals Network for Better Care

IMPACT Community Health Service (ICHS) Discovery Coast hosted its second Health Professionals Network Evening in Agnes Water on Tuesday 23 January 2024, attracting 15 attendees from various health sectors.

Read Now
06/02/2024
Integrated Health Service a game-changer for Discovery Coast healthcare

IMPACT Community Health Service’s (ICHS) new GP-led Integrated Health Service is off to a promising start since its launch on Monday, November 13, 2023.

Read Now
16/10/2023
IMPACT Community Health Service Unveils GP-Led Integrated Health Service for Discovery Coast Region

IMPACT Community Health Service (ICHS) is thrilled to announce the launch of its GP-led Integrated Health Service, which will offer a range of GP, community health and allied health services tailored to meet the evolving healthcare needs of the Discovery Coast community.

Read Now
icon-angle icon-bars icon-times