NPSM referral service is only available in the South Burnett.

Continuity of Support will provide support for clients who have previously accessed services under Partners in Recovery (PIR), Support for Day to Day Living in the Community (D2DL) and Personal Helpers and Mentors (PHaMs) as at 30 June 2019 who are ineligible to receive services under the National Disability Insurance Scheme (NDIS).

Contact IMPACT

To discuss eligibility

CoS will ensure clients continue to receive appropriate support using a recovery and strengths based framework. The four key aims are to:

  • Increase personal capacity, confidence and self-reliance
  • Increase social participation
  • Streamline access to appropriate services
  • Provide flexible and responsive support at times of increased need

How’s Your Head Today? visit Head To Health to find digital mental health resources!

Support is provided through group-based activities and responsive individual support at times of increased need.
These services can be provided by a range of workers including mental health support workers and/or lived experience peer support workers. (Very important)

Note: Referrals cannot be made to this service, however, transfers for people receiving CoS services from other PHN regions can be made where capacity is available.

Who is it for

Will deliver psychosocial support to clients who previously accessed services under PIR, D2DL and PHaMs (as at 30 June 2019) who are ineligible to receive services under the NDIS.

Support Provided

CoS will ensure these clients continue to receive appropriate support using a recovery and strengths based framework.

What type of services could be provided and by whom?

Psychosocial services are strength based, non-clinical supports that focus on building capacity and stability in the following areas:

  • Social skills and connections, including family connections
  • day to day living skills
  • financial management and budgeting
  • finding and maintaining a home
  • building broader life skills including confidence and resilience
  • vocational skills and goals
  • maintaining physical wellbeing, including exercise


Other support Services:

You don’t have to be physically abused to be a victim of domestic violence. If you or someone you know is experiencing domestic violence call:

Domestic Violence Services

  • DV Connect: 1800 811 811
  • Edon Place: 4153 6820
  • Men’s Line: 1300 78 99 78
  • National Sexual Assault, Domestic Family Violence Counselling Service 1800 737 732 (1800 RESPECT)

How to report a DFV incident https://www.police.qld.gov.au/domestic-violence or for all other domestic violence related matters, phone us on 131 444, 24 hours, 7 days a week

Concerns with families and children’s safety

  • Child Safety Central Queensland Regional Intake Service (business hours): 1300 703 762
  • Child Safety (after hours): 1800 177 135
  • Family and Child Connect (FACC) 13 32 64 to share your concerns for families in your community

Parenting/mental health support

  • Parentline: 1300 30 1300
  • Lifeline: 13 11 14
  • Beyond Blue: 1300 224 636

Support for young people

  • Kids Helpline: 1800 55 1800
  • Headspace: 1800 650 890