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Continuity of Support

Last updated:
08/04/2021

Continuity of Support

Continuity of Support will provide support for clients who have previously accessed services under Partners in Recovery (PIR), Support for Day to Day Living in the Community (D2DL) and Personal Helpers and Mentors (PHaMs) as at 30 June 2019 who are ineligible to receive services under the National Disability Insurance Scheme (NDIS).

CoS will ensure clients continue to receive appropriate support using a recovery and strengths based framework. The four key aims are to:

  • Increase personal capacity, confidence and self-reliance
  • Increase social participation
  • Streamline access to appropriate services
  • Provide flexible and responsive support at times of increased need

How’s Your Head Today? visit Head To Health to find digital mental health resources!

Support is provided through group-based activities and responsive individual support at times of increased need.
These services can be provided by a range of workers including mental health support workers and/or lived experience peer support workers.

Note: Referrals cannot be made to this service, however, transfers for people receiving CoS services from other PHN regions can be made where capacity is available.

Who is it for?

Will deliver psychosocial support to clients who previously accessed services under PIR, D2DL and PHaMs (as at 30 June 2019) who are ineligible to receive services under the NDIS.

What support is provided?

CoS will ensure these clients continue to receive appropriate support using a recovery and strengths based framework.

What  types of service can be provided and by whom?

Psychosocial services are strength based, non-clinical supports that focus on building capacity and stability in the following areas:

  • Social skills and connections, including family connections
  • day to day living skills
  • financial management and budgeting
  • finding and maintaining a home
  • building broader life skills including confidence and resilience
  • vocational skills and goals
  • maintaining physical wellbeing, including exercise
Please click here to make a referral

Mental Health Support

Please advise if there is a preferred time to contact you in the message section below.

COS referral service is only available in the South Burnett.

Referral Details

Adult Mental Health, CYMHS & Headspace referrals are welcome at IMPACT, for all other referrals please contact PHN.

Need help?

Bundaberg IFS

Open 8am-5pm Monday to Friday

Address: 108 Bargara Road, Bundaberg East
Phone: 07 4153 4233

Hervey Bay IFS

Open 8am-5pm Monday to Friday

Address: Hervey Bay Neighbourhood Centre ,22 Charles St, Pialba QLD 4655
Phone: 1800 179 233

Need help now?

Domestic Violence Services

How to report a DFV incident Visit Police Website, CLICK HERE or for all other domestic violence related matters, phone Policelink on 131 444, 24 hours, 7 days a week .

Family and child safety

  • Child Safety Central Queensland Regional Intake Service (business hours): 1300 703 762 
  • Child Safety (after hours): 1800 177 135
  • Family and Child Connect (FACC) 13 32 64 to share your concerns for families in your community.

Parenting/mental health support

Please note: This website may contain references to, or feature images, videos, and voices of Aboriginal and Torres Strait Islander peoples who have passed away.

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