Psychosocial support services help people with severe mental illness to build skills to manage their mental illnesses, improve their relationships with family and others, and increase social and economic participation.

NPSM referral service is only available in the South Burnett.

Contact IMPACT

To discuss eligibility

Who is it for:

People experiencing severe mental health conditions who are currently being managed in the primary care setting via a General Practitioner (GP) and/or a Psychiatrist

  • have an associated level of reduced psychosocial functional capacity;
  • are not assisted by the NDIS;
  • are not clients of the Continuity of Support program.
  • 18+

Support Provided:

  • support people with a severe mental health condition and associated psychosocial functional impairment who are not currently supported through the National Disability Insurance Scheme (NDIS);
  • provide psychosocial support to people with severe mental health conditions who can be appropriately managed in the primary care setting as part of their overall treatment; 
  • provide a flexible and responsive service; 
  • promote recovery, and align with the National Framework for Recovery Oriented Mental Health Services 2013 where relevant; 
  • coordinate with other health and support services already provided to people with severe mental health conditions and complex needs.

Lived experienced PEER Workers will provide a provide person-centred, holistic and recovery-oriented coordinated care model with a focus on collaboration, integrated and coordinated care.

This could include:

  • Social skills and connections, including family connections 
  • day to day living skills 
  • financial management and budgeting 
  • finding and maintaining a home
  • vocational skills and goals 
  • maintaining physical wellbeing, including exercise 
  • building broader life skills including confidence and resilience 

 How’s Your Head Today? visit Head To Health to find digital mental health resources!


Other support Services:

You don’t have to be physically abused to be a victim of domestic violence. If you or someone you know is experiencing domestic violence call:

Domestic Violence Services

  • DV Connect: 1800 811 811
  • Edon Place: 4153 6820
  • Men’s Line: 1300 78 99 78
  • National Sexual Assault, Domestic Family Violence Counselling Service 1800 737 732 (1800 RESPECT)

How to report a DFV incident https://www.police.qld.gov.au/domestic-violence or for all other domestic violence related matters, phone us on 131 444, 24 hours, 7 days a week

Concerns with families and children’s safety

  • Child Safety Central Queensland Regional Intake Service (business hours): 1300 703 762
  • Child Safety (after hours): 1800 177 135
  • Family and Child Connect (FACC) 13 32 64 to share your concerns for families in your community

Parenting/mental health support

  • Parentline: 1300 30 1300
  • Lifeline: 13 11 14
  • Beyond Blue: 1300 224 636

Support for young people

  • Kids Helpline: 1800 55 1800
  • Headspace: 1800 650 890

How’s Your Head Today? visit Head To Health to find digital mental health resources!