Reports & Downloads

Click on a report below to view/download the file

Annual Reports

Other Reports

VET Quality Framework audit report

Other Downloads

Resources

Employee Assistance Program

Latest

employment

IMPACT Community Service's range of wrap-around services means the majority of support you need to find work is provided in the one place
IT Support Team Leader

The IT Support Team Leader is responsible for technical advice and support to staff across multiple locations, ensuring IT infrastructure is operating efficiently and effectively, guiding and supporting the team to deliver business outcomes, and keeping internal systems current and up-to-date.
Stronger Together: Jobs are here in Bundy

For most, the word “Christmas” conjures images of family lunches, cricket on the tv and sun-soaked beach trips that end with an ice-cream and an afternoon siesta. But other members of the community rely on this period to gain seasonal work to help get them and their families through the financial demands associated with the holidays.
IMPACT welcomes experienced Robyn to its training team

Robyn Green has come from a rich and varied background in caring for others. Robyn is the new Trainer and Assessor for the CHC33015 Certificate III in Individual Support (Home and Community) and said her career was inspired after caring for her grandmother when she was young.

Chris finds a new career and a new lease on life

When Chris Burns was made redundant at his last job, little did he know that learning how to make coffee would help make him a better person. Chris is one of the current students at IMPACT Community Services' SIT30616 Certificate III in Hospitality course, and he's been far more grateful for the opportunities it has presented him than he realised when he first signed up.
How IMPACT nurse is coping with COVID-19 after having first baby

IMPACT community nurse shares her experience having her a baby in these COVID-19 times. Emma Krampera says the support from her "work family" has been amazing and comforting as she deals with the COVID-19 enforced restrictions.
Lesley finds her dream job

IMPACT Community Services’ new Team Leader for Positive Start parenting Lesley Allen knows she has found her dream job.
IMPACT staff help couple who lost $500

WORKERS at IMPACT Community Service’s Material Recycling Centre and Bundaberg Regional Council officers have come to the aid of a distraught retired couple who thought they’d lost $500. The money was placed in an old phone book for “safekeeping”. However, the book was later put into the recycling bin with the couple realising what had happened after their bin had been collected.
Accessibility
IMPACT's Sharmaine adjusts to new normal working from home

Sharmaine Gernhoefer has noticed a few advantages to working from home, one of which is the absence of distractions of a normal office environment. People walking in and out, phone conversations taking place at the next table and staff members talking to each other were all part of normal life for the IMPACT Community Services’ family mental health support worker. But not these days.
Tammy brings colour to world of volunteering

Tammy Bentley is bringing life and colour to elderly residents in IMPACT’s Community Visitors Scheme (CVS) through her talents as a colourist.
Marina shares recipe to a healthier you through COVID-19

IMPACT Community Health Service launches new health program for Discovery Coast residents during COVID-19. Engage in U will help get people moving and eating well.
EXPLAINED: How to work on your employability skills while stuck at home

A team leader at IMPACT Community Services who supports young people who are out of work has shared her key messages to help those struggling through COVID-19. IMPACT’s Transition to Work Leader Laura Bray said there was a range of things people could do to work on their employability skills at home.
IMPACT nurse keeps busy dealing with flu vaccination demand

Australians are being urged to get their flu vaccination as soon as possible to reduce the risk of a dangerous double up of influenza and coronavirus. The vaccination message is hitting home on the Discovery Coast where IMPACT Community Health Service nurse Pip Burton has flat out keeping up with demand.