Support Programs


IMPACT provide strong life foundations for you to grow and prosper! You have an opportunity to improve your life through our diverse...

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Training & Volunteering


IMPACT is a Registered Training Organisation that prides itself on quality training with follow-up support. Our trainers are passionate about...

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Employment Services


If your organisation is looking to hire new staff, or you're looking for a job, IMPACT are here to support your search efforts. Our employment...

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LIVE - You have an opportunity to improve your life through our diverse range of support services at IMPACT. If you are in need of support for disability, mental illness, unemployment, youth and young parents, isolated seniors, we can help. IMPACT Community Services embraces an inclusive environment that welcomes everyone!

GROW - IMPACT is a Registered Training Organisation that prides itself on quality training with follow-up support. Our trainers are passionate about their role and they look forward to helping you reach your full potential.

PROSPER - If your organisation is looking to hire new staff, or you're looking for a job, IMPACT are here to support your search efforts. Our employment support will give you the best opportunities for a prosperous future.

New Image Laundry

IMPACT Community Services Commercial Laundering In Bundaberg, washing and ironing, domestic laundry services, & commercial linen laundering and hire



Container Refund Scheme

If you are looking to recycle your goods - simply take them to our refund point, located at 78 University Drive, Bundaberg and we will count the containers for you and pay the money directly into your account using your Containers for Change Scheme ID.



Why support us?

How you can help IMPACT Community Services help others in our community. We support people in our region who are experiencing disadvantage. Many may just need simple reassurance, a few basic life skills and connection to their community; some need a full support package and a helping hand, but either way we're here to help people transform their lives.





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Latest good news stories

  • Stronger Together: Jobs are here in Bundy

    For most, the word “Christmas” conjures images of family lunches, cricket on the tv and sun-soaked beach trips that end with an ice-cream and an afternoon siesta. But other members of the community rely on this period to gain seasonal work to help get them and their families through the financial demands associated with the holidays. Read more

  • IMPACT welcomes experienced Robyn to its training team

    Robyn Green has come from a rich and varied background in caring for others. Robyn is the new Trainer and Assessor for the CHC33015 Certificate III in Individual Support (Home and Community) and said her career was inspired after caring for her grandmother when she was young. Read more

  • Stronger Together: Recycling towards a future beyond the bin

    Last week was Planet Ark’s 25th annual National Recycling Week. Recycling is something that is close to our hearts at IMPACT, and it’s important we continue the conversation to help not only our environment, but future generations who will be affected by our efforts in this space. This year’s theme, “Recovery – A future beyond the bin”, encourages Australians to stop and think before their items reach the trash can. Read more

  • Jamie's got a message for you this National Recycling Week

    It's National Recycling Week this week from November 8 - 15, and supported employer Jamie Stubbs from the Material Recycling Facility has a message for Bundaberg recyclers: look after your environment but also the workers at the MRF. Are you doing your bit? Read more

  • Stronger Together: NAIDOC Week 2020

    NAIDOC Week is an annual reminder for us to not only stop and reflect on Australia’s Indigenous history but offers an opportunity to reassess our efforts as individuals and as leaders in the space of cultural inclusion. Here Tanya discusses the importance of culture in the workplace and encourages others to take on an approach of mindful cultural inclusivity and raise the conversation with others. Read more

Support Programs

  • Mental Health Services

    Our staff at IMPACT understand and genuinely care about the mental health of our clients. Everyone experiences mental health differently, so our support focuses on each person's individual experience, their strengths and what is needed for a better recovery. Read more

  • Youth Services

    Kids, youths, teenagers, young adults - are you looking for support? Perhaps you're looking for an employment pathway? Need a job? Want to start a training course to gain new skills? Maybe you're just feeling down and need a helping hand and someone who listens. Read more

  • Parenting Support

    IMPACT's Positive Start parenting support service is for mums and dads with children aged 0-12 who need a little help and support. Read more

  • Group Based Peer Recovery Support Program

    IMPACT Community Service's Group Based Peer Recovery Support Program is for those aged 18 years and over experiencing a severe mental health illness (either episodic or persistent) and who have had contact with mental health services within the past three months. Access to the group is prioritised for people who are not NDIS eligible. Read more

  • In-Home Support

    IMPACT can help you in-home with your personal care, domestic assistance, social support, life skills development and services. Read more

  • Community Navigator

    IMPACT Community Service’s Community Navigator program can set you on the pathway to success. This program is tailored to help those on the Cashless Debit Card by providing the support and guidance they need to overcome any of life’s obstacles and achieve greater independence and well-being. Read more

  • Intensive Family Support

    IMPACT Community Service's Intensive Family Support service works with families experiencing multiple and/or complex needs who have children unborn to 18 years of age. Read more

  • Foundations For Life

    THE objective of IMPACT Community Service's Foundation for Life Program is to improve access to high quality and appropriate antenatal and postnatal care for vulnerable and at-risk women aged under 25 years and their partners in the Bundaberg region. Read more

  • Community Health

    IMPACT Community Health Service provides health services for residents in the Discovery Coast region. The Discovery Coast comprises a population of more than 6000 people from the townships and surrounds of Agnes Water, Seventeen Seventy, Baffle Creek/Wartburg, Rosedale, Lowmead, Miriam Vale, Bororen and Turkey Beach. Read more

  • COVID Connect

    At IMPACT, we're here to support you during these tough times. COVID Connect is a flexible program offering options tailored to an individual's needs. Read more

  • National Psychosocial Support Measure

    Psychosocial support services help people with severe mental illness to build skills to manage their mental illnesses, improve their relationships with family and others, and increase social and economic participation. Read more

  • Continuity of Support

    The Continuity of Support (CoS) Programme provides continuity of support to older people with disability who are receiving state-managed specialist disability services at the time of implementation of the CoS Programme but are not eligible for the National Disability Insurance Scheme (NDIS). Read more