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Case Studies

Last updated:
15/04/2021

Case studies are detailed and in-depth analyses of a particular individual, group, organisation, or situation. They are widely used in various fields, including psychology, medicine, business, education, social sciences, and more. Case studies provide a comprehensive understanding of a specific phenomenon, allowing researchers to explore complex issues in real-world contexts.

How does IMPACT use case studies?

IMPACT Community Services uses case studies as a powerful tool to showcase the positive impact of their programs and services on individuals and the community. These case studies provide high-level explanations of how our organisation's support and interventions have transformed the lives of the clients. By sharing these real-life success stories, IMPACT aims to demonstrate the effectiveness and relevance of our services to various stakeholders, including potential clients, funders, partners, and the broader community.

The process of creating case studies at IMPACT involves identifying individuals or families who have benefited significantly from our programs and supports. We collect detailed information about the client's journey, challenges faced, and the support received from IMPACT's services. Data is collected through interviews, documentation, and observations to provide a comprehensive understanding of the case.

Once compiled, these case studies are presented in a compelling and engaging format, highlighting the personal struggles, achievements, and transformation experienced by the clients. They focus on the positive outcomes and demonstrate the practical impact of IMPACT's programs on individuals' lives, emphasising how our organisation's support has helped overcome obstacles and improve overall well-being.

25/07/2023
Bridging the gap

Adult with intrusive suicidal thoughts failed by mental health services Introduction: This case study examines the experience of a distressed and suicidal adult living in a regional town who faced significant challenges in accessing timely mental health support. The individual eventually sought assistance from IMPACT Community Services. The case study highlights the barriers encountered by […]

Read Bridging the gap story
18/02/2020
Don't give up: overwhelmed mum finds light at end of tunnel

Empowering Personal Growth and Professional Development: A Case Study of Vicki's Journey through the Employment First Aid Program Abstract: This case study presents the transformative journey of Vicki, a shop assistant facing significant personal challenges, including intellectual impairment, mental health anxiety, and navigating the child safety system. Referred to IMPACT Community Service's Employment First Aid […]

Read Don't give up: overwhelmed mum finds light at end of tunnel story
16/02/2020
How IMPACT enabled Debbie to escape her private hell

Overcoming Anxiety and Depression Through Vocational Training: A Case Study on Debbie's Transformation Abstract: This case study explores the journey of Debbie, a woman who suffered from anxiety and depression, leading to social isolation and limited opportunities. With the support of her daughter, a support worker, and her dedicated tutor, Debbie enrolled in the CHC33015 […]

Read How IMPACT enabled Debbie to escape her private hell story
12/02/2020
Mary's journey out of a violent marriage

Empowering Resilience and Family Stability: A Case Study of Mary's Journey through IMPACT Community Service's Positive Start Parenting Program Abstract: This case study delves into Mary's transformative journey through the Positive Start Parenting Program at IMPACT Community Service. Mary, facing homelessness, extreme domestic violence, and multiple challenges with her children's health, found hope and support […]

Read Mary's journey out of a violent marriage story
01/02/2020
Lost teenager's inspired career change

Empowering Career Pathways for Young Adults: A Case Study of Lachlan's Journey through the Transition to Work Program Abstract: This case study explores Lachlan's transformative journey through the Transition to Work (TtW) program after moving from New Zealand to Australia. Lachlan faced uncertainty and lack of direction regarding his future career. Through the TtW program, […]

Read Lost teenager's inspired career change story
18/12/2019
Fiona's learning pathway helps her confront her own challenges

Empowering Personal Growth and Professional Reintegration: A Case Study of Fiona's Journey through the Certificate IV in Mental Health Program Abstract: This case study explores the transformative journey of Fiona, who faced long-term agoraphobia, bipolar disorder, and borderline personality disorder. Despite her challenges, Fiona was determined to complete the face-to-face Certificate IV in Mental Health. […]

Read Fiona's learning pathway helps her confront her own challenges story

Please note: This website may contain references to, or feature images, videos, and voices of Aboriginal and Torres Strait Islander peoples who have passed away.

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