IMPACT Community Service's Intensive Family Support service works with families experiencing multiple and/or complex needs who have children unborn to 18 years of age. The service delivers parenting support through tailored interventions to build the skills and capacity of parents and carers to safely nurture and protect their children.

Visit and submit the online Queensland Child Protection Guide

The Queensland Child Protection Guide (CPG) is a tool to assist professionals' decision-making if concerns arise about a child who appears:

  • to have experienced, or is likely to experience significant harm AND
  • may not have a parent willing and able to protect them from harm.

The CPG will help professionals decide to report to the Department of Child Safety, Youth and Women (Child Safety) or refer to other service providers, to help families receive appropriate supports and services in a timely manner.

Domestic Violence Services

How to report a DFV incident Visit Police Website, CLICK HERE or for all other domestic violence related matters, phone Policelink on 131 444, 24 hours, 7 days a week .

Concerns with families and children’s safety

  • Child Safety Central Queensland Regional Intake Service (business hours): 1300 703 762 
  • Child Safety (after hours): 1800 177 135
  • Family and Child Connect (FACC) 13 32 64 to share your concerns for families in your community.

Parenting/mental health support


The Intensive Family Support Service also delivers parent support, which are interventions to address the issues that impact negatively on the ability of parents to meet the care and protection needs of their children.

CLICK HERE to make a referral to the community base intake service – FACC


A.D.H.D

Take my hand and come with me,
I want to teach you about ADHD.
I need you to know, I want to explain,
I have a very different brain.
Sights, sounds, and thoughts collide.
What to do first? I can't decide.
Please understand I'm not to blame,
I just can't process things the same.
Take my hand and walk with me,
Let me show you about ADHD.

I try to behave, I want to be good,
But I sometimes forget to do as I should.
Walk with me and wear my shoes,
You'll see its not the way I'd choose.
Take my hand and talk with me,
I want to tell you about ADHD.

I rarely think before I talk,
I often run when I should walk.
It's hard to sit still and behave at school,
My thoughts are outside breaking the rules.
I never know just where to start,
I think with my feelings and see with my heart.
Take my hand and stand by me,
I need you to know about ADHD.

It's hard to explain but I want you to know,
I can't help letting my feelings show.
Sometimes I'm angry, jealous, or sad.
I feel overwhelmed, frustrated, and mad.
I can't concentrate and I lose all my stuff.
I try really hard but it's never enough.
Take my hand and learn with me,
We need to know more about ADHD.

I worry a lot about getting things wrong,
I have anxiety and the days are very long.
Everyday is exhausting for me...
Looking through the fog of ADHD.

I'm often so misunderstood,
I would change in a heartbeat if I could.
Take my hand and listen to me,
I want to share a secret about ADHD.

I want you to know there is more to me.
I'm not defined by it, you see.
I'm sensitive, kind and lots of fun.
I'm blamed for things I haven't done.
I'm the loyalist friend you'll ever know,
I just need a chance to let it show.
Take my hand and look at me,
Just forget about the ADHD.

I have real feelings just like you.
The love in my heart is just as true.
I may have a brain that can never rest,
But please understand I'm trying my best.
I want you to know, I need you to see,
I'm more than the label, I am still me!!!!

By Andrea Chesterman-Smith