IMPACT Community Service's Intensive Family Support service works with families experiencing multiple and/or complex needs who have children unborn to 18 years of age. The service delivers parenting support through tailored interventions to build the skills and capacity of parents and carers to safely nurture and protect their children.


Visit and submit the online Queensland Child Protection Guide

The Queensland Child Protection Guide (CPG) is a tool to assist professionals' decision-making if concerns arise about a child who appears:

  • to have experienced, or is likely to experience significant harm AND
  • may not have a parent willing and able to protect them from harm.

The CPG will help professionals decide to report to the Department of Child Safety, Youth and Women (Child Safety) or refer to other service providers, to help families receive appropriate supports and services in a timely manner.

๐Ÿ’™ May is Domestic Violence Awareness month ๐Ÿ’™

#DFVPreventionMonth, #endDV #notnownotevertogether .

๐Ÿ‘‡ Domestic Violence Services ๐Ÿ‘‡

๐ŸŒŸ DV Connect: 1800 811 811
๐ŸŒŸ Edon Place: 4153 6820
๐ŸŒŸ Men’s Line: 1300 78 99 78
๐ŸŒŸ National Sexual Assault, Domestic Family Violence Counselling Service 1800 737 732 (1800 RESPECT) ๐Ÿ‘ .

โ—โ— How to report a DFV incident Visit Police Website, http://ow.ly/H7v850zCbbN or for all other domestic violence related matters, phone us on 131 444, 24 hours, 7 days a week .

๐Ÿ‘‡ Concerns with families and children’s safety ๐Ÿ‘‡

๐ŸŒŸ Child Safety Central Queensland Regional Intake Service (business hours): 1300 703 762
๐ŸŒŸ Child Safety (after hours): 1800 177 135
๐ŸŒŸ Family and Child Connect (FACC) 13 32 64 to share your concerns for families in your community .

๐Ÿ‘‡ Parenting/mental health support ๐Ÿ‘‡

๐ŸŒŸ Parentline: 1300 30 1300
๐ŸŒŸ Lifeline: 13 11 14
๐ŸŒŸ Beyond Blue: 1300 224 636


The Intensive Family Support Service also delivers parent support, which are interventions to address the issues that impact negatively on the ability of parents to meet the care and protection needs of their children.

CLICK HERE to make a referral to the community base intake service – FACC