COVID Connect

IMPACT Community Services’ Covid Connect Service can help you find the solution you need during these challenging times.

This flexible program is tailored to help vulnerable people across the wider Bundaberg and Discovery Coast regions with the support they need to overcome life’s obstacles.

IMPACT’s specialist support workers can assist with the following:

Pick-up and delivery of essential items such as food and medicine
Daily welfare check for severely at risk people
Connection to specialist staff under IMPACT’s wraparound service model; Eg DV worker, mental health support and peer workers
Expediated access to psychiatric service through Dr Natasha Laukens who operates from IMPACT’s head office
Support to those facing homelessness or eviction
Delivery of activity/ educational kits for families in isolation
Mental health support
Establishing new routines and habit to adjust to the new world
Transport where applicable and necessary
Where applicable and if identified, Support Worker will assist clients develop a strengths-based plan, self-care plan and emergency plan
Requests for conversation and companionship to assist with feelings of isolation; this includes facilitating digital connection to friendship groups
Access to IMPACT's training and employment services to assist with upskilling and connection to employment opportunities
Stabilisation of personal circumstances and accessing other community supports

Enquire here

Latest

STRONGER TOGETHER: Choose to Challenge this #IWD2021

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Bring in your bills and leave with peace of mind on March 25

If you're struggling with making ends meet and get everything paid, IMPACT is running a workshop designed specifically for you. The 'Bring your Bills Day’ Workshop is simple; bring the bills that you struggle to pay on a regular basis and we'll help you manage your money to get them paid.
Celebrating Queensland Women's Week: Meet IFS's Maxine

To celebrate Queensland Women’s Week at IMPACT, which runs over 11 days from March 3 to 14, we will be sharing a series of Q&A stories with some of our exceptional female staff from across the organisation. Today you get to meet Maxine, one of our Intensive Family Support workers.
Initiative won TtW participant Liliana her dream job

Liliana Harris was completing a hospitality course and trying to gain employment when she became involved with IMPACT’s Transition to Work program. Liliana found the experience rather stressful and decided it was time to explore her career options and delve deeper into what she really wanted to do.

Mental Health Services

Our staff at IMPACT understand and genuinely care about the mental health of our clients. Everyone experiences mental health differently, so our support focuses on each person's individual experience, their strengths and what is needed for a better recovery.
Child & Youth program

The Child and Youth Enhanced Primary Mental Health Program (CYCC) at IMPACT Community Services specialises in helping children and young people aged between 12-25 years of age who are suffering from mental illness in the Central Queensland, Wide Bay, Sunshine Coast PHN areas of Bundaberg, Agnes Water and North Burnett.
Peer Support services Program

IMPACT Community Service's Group Based Peer Recovery Support Program is for those aged 18 years and over experiencing a severe mental health illness (either episodic or persistent) and who have had contact with mental health services within the past three months. Access to the group is prioritised for people who are not NDIS eligible.
National Psychosocial Support Measure

Psychosocial support services help people with severe mental illness to build skills to manage their mental illnesses, improve their relationships with family and others, and increase social and economic participation.
Continuity of Support

Continuity of Support will provide support for clients who have previously accessed services under Partners in Recovery (PIR), Support for Day to Day Living in the Community (D2DL) and Personal Helpers and Mentors (PHaMs) as at 30 June 2019 who are ineligible to receive services under the National Disability Insurance Scheme (NDIS).
Community Health

IMPACT Community Health Service provides health services for residents in the Discovery Coast region. The Discovery Coast comprises a population of more than 6000 people from the townships and surrounds of Agnes Water, Seventeen Seventy, Baffle Creek/Wartburg, Rosedale, Lowmead, Miriam Vale, Bororen and Turkey Beach.
Foundations For Life

THE objective of IMPACT Community Service's Foundation for Life Program is to improve access to high quality and appropriate antenatal and postnatal care for vulnerable and at-risk women aged under 25 years and their partners in the Bundaberg region.
Intensive Family Support

IMPACT Community Service's Intensive Family Support service works with families experiencing multiple and/or complex needs who have children unborn to 18 years of age.
Community Navigator

IMPACT Community Service’s Community Navigator program can set you on the pathway to success. This program is tailored to help those on the Cashless Debit Card by providing the support and guidance they need to overcome any of life’s obstacles and achieve greater independence and well-being.
In-Home Support

IMPACT can help you in-home with your personal care, domestic assistance, social support, life skills development and services.

Chris finds a new career and a new lease on life

When Chris Burns was made redundant at his last job, little did he know that learning how to make coffee would help make him a better person. Chris is one of the current students at IMPACT Community Services' SIT30616 Certificate III in Hospitality course, and he's been far more grateful for the opportunities it has presented him than he realised when he first signed up.
How IMPACT nurse is coping with COVID-19 after having first baby

IMPACT community nurse shares her experience having her a baby in these COVID-19 times. Emma Krampera says the support from her "work family" has been amazing and comforting as she deals with the COVID-19 enforced restrictions.
Lesley finds her dream job

IMPACT Community Services’ new Team Leader for Positive Start parenting Lesley Allen knows she has found her dream job.
Carrying on her mother’s caring legacy through CVS

Dael Giddins has a long history of serving her community, so it was no surprise to anyone when she decided to sign up as a volunteer in IMPACT Community Services' Community Visitor Scheme. But Dael was in for a surprise when she learned that her mother was the very first IMPACT CVS volunteer in Gayndah. She signed up in 2002 and visited Gayndah's elderly residents for 10 years.
IMPACT staff help couple who lost $500

WORKERS at IMPACT Community Service’s Material Recycling Centre and Bundaberg Regional Council officers have come to the aid of a distraught retired couple who thought they’d lost $500. The money was placed in an old phone book for “safekeeping”. However, the book was later put into the recycling bin with the couple realising what had happened after their bin had been collected.
Accessibility
Initiative won TtW participant Liliana her dream job

Liliana Harris was completing a hospitality course and trying to gain employment when she became involved with IMPACT’s Transition to Work program. Liliana found the experience rather stressful and decided it was time to explore her career options and delve deeper into what she really wanted to do.
IMPACT's Sharmaine adjusts to new normal working from home

Sharmaine Gernhoefer has noticed a few advantages to working from home, one of which is the absence of distractions of a normal office environment. People walking in and out, phone conversations taking place at the next table and staff members talking to each other were all part of normal life for the IMPACT Community Services’ family mental health support worker. But not these days.
Tammy brings colour to world of volunteering

Tammy Bentley is bringing life and colour to elderly residents in IMPACT’s Community Visitors Scheme (CVS) through her talents as a colourist.
Marina shares recipe to a healthier you through COVID-19

IMPACT Community Health Service launches new health program for Discovery Coast residents during COVID-19. Engage in U will help get people moving and eating well.